How Vonage home phone service works
Great international calling plans
How is Vonage different from my landline phone service?
One big difference is that Vonage works over the Internet. You get everything you d expect from a landline, plus the ability to take your home phone plan with you on your mobile even make and receive home phone calls on up to two smartphones when you download our Vonage Extensions app .
What type of Internet connection do I need? And is it included?
Vonage works with any high-speed Internet connection (like DSL or cable). We re not an Internet Service Provider, so you ll need to have your own broadband Internet service in place to use Vonage.
Can I keep my current phone number?
Yes. In most cases you can keep your current phone number. You ll be able to check if your number can be transferred using the Keep Your Phone Number tool found in the tools module near the bottom of every plan page. If your number is transferable, we ll help you bring it over to Vonage. And because transfers usually take about 7-10 business days, we ll give you a temporary phone number so you can start using your Vonage service right away.
Do I need an existing phone number?
No. If you don’t have an existing phone number, or don’t want to transfer your current one, we ll be happy to give you a new number when you sign up. You can even choose from available area codes and select the phone number you like best.
Will I still receive calls if my power or Internet service goes out?
Yes. Just set up your Network Availability Number when you sign up, and during an outage, all calls are forwarded to the landline or cell number you provided.